NPTE Plan support

Need help using NPTE Plan? Email [email protected].

Help us understand the problem

Include the page URL or app version, your device, what you expected to happen, and what happened instead. A screenshot can help. Do not send passwords or payment card details.

App purchases and access

If an app purchase is missing, try Restore Purchases in the app using the same store account that made the purchase. If you still need help, email us with the app name, store, and purchase date.

Report a question or explanation

Send the question ID or page link and describe the issue. If you have a source that supports a correction, include its link so our editorial team can review it.

Privacy requests

For data access or deletion requests, email [email protected]. Read our privacy policy and terms of use.